Backoffice Medewerker / Commercieel Medewerker Binnendienst

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About the role

Overview

Vadobag Europe B.V. is a dynamic family business and leading supplier of bags & accessories seeking a passionate Backoffice/Commercial Inside Sales Representative. You'll be a crucial part of our sales team, supporting account managers and serving as a key link in the commercial process. Join a young, close-knit team that values collaboration, open communication, and mutual involvement.

Responsibilities

  • Process and follow up on B2B orders with precision

  • Maintain and update product and data sheets

  • Respond to and follow up on incoming emails

  • Manage daily customer contact via email and phone

  • Plan and coordinate product deliveries

  • Serve as a representative point of contact, welcoming visitors and assisting callers professionally

  • Collaborate internally with Purchasing, Logistics, and Administration departments

  • Work closely with account managers to provide optimal customer support

  • Identify commercial opportunities and provide proactive customer solutions

Requirements

  • Experience in administrative or commercial support roles

  • Comfortable with administrative tasks and commercial thinking

  • Excellent communication skills, both internally and externally

  • Detail-oriented with a solutions-driven mindset

  • Fluent in Dutch and English (German or French is a plus)

Benefits

  • Stable, warm work environment in a committed family business

  • Young, friendly sales team of 8 colleagues

  • Diverse role with direct involvement in commercial processes

  • Opportunity for personal growth and skill development

  • Potential to take on increased responsibilities with larger accounts

  • 25 vacation days and 8% vacation allowance

  • Preferential in-office work (32 hours negotiable)

  • Early finish on Fridays

Company Culture

Vadobag's motto is 'Bags for life with love.' With over 135 years of experience, we design and produce passionate, must-have backpacks, bags, trolleys, diaper bags, and accessories. Our diverse collection includes popular licenses like Disney, Hasbro, and Fortnite, as well as our own brands like Kidzroom and Studio V.

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